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Fixrify App

project

We've revitalized functionality and user experience through a comprehensive redesign of fixrify complaint management web app.

Scope of Work

UX/UI Audit

User Flow Research

Wireframing

UI Design

Prototyping

Front-end Development

Fixrify is a digital complaint management system that places a high priority on automation. With Fixrify, your company can obtain complete visibility into customer complaints - from the submission of pre-created products to correspondence, finalization and delivery.

More details on Behance

The Challenge

The previous iteration of the program suffered from a subpar user interface and user experience design that appeared outdated and reminiscent of the 90s era. Moreover, it lacked critical pages essential for the software's proper functioning.

The Result

The program's outdated 90s-style interface and missing critical pages were overhauled. Now, it boasts a sleek, modern design with improved navigation and all essential features integrated. Users love the new look and find the software more efficient than ever, marking a significant upgrade from its previous version.